Gaming should be an enjoyable, entertaining experience — not a source of stress or financial hardship. ex606 is fully committed to providing every Member with the tools, information, and support they need to stay in control and play responsibly.
ex606 embeds responsible gaming principles into every layer of the platform — from account registration through to ongoing player monitoring and proactive outreach.
Every new Member must verify their age during KYC onboarding by submitting a valid government-issued photo ID — KTP, Passport, or SIM. Accounts with unverified age are restricted from deposits and withdrawals until the check is cleared. Anyone found to be under 21 has their account immediately suspended and funds returned.
Members can set daily, weekly, or monthly deposit caps in Indonesian Rupiah (IDR) directly from their account settings. Once a limit is applied, it takes effect immediately. Requests to reduce a limit are processed instantly; requests to increase a limit are subject to a mandatory 7-day cooling-off period to prevent impulsive decisions.
If you feel you need a complete break from gambling, ex606's self-exclusion tool lets you block access to your account for a chosen period — 30 days, 90 days, 180 days, or permanently. During a self-exclusion period, marketing communications are suspended, bonus offers are blocked, and reactivation is not permitted until the chosen period has fully elapsed.
Need a short pause without full self-exclusion? The time-out feature lets you temporarily suspend your account for 24 hours, 48 hours, or 7 days with a single click. During a time-out, login is disabled and no promotional material is sent. This is ideal for players who recognise they are playing more than intended and want a brief, structured break.
Beyond deposit caps, ex606 allows Members to set net loss limits per day, week, or month in IDR. Once your cumulative net losses reach the configured threshold within the selected period, further wagers are automatically declined until the period resets. This gives you a powerful second layer of financial protection on top of deposit limits.
Our customer support team is available around the clock via live chat and email, with native Indonesian-speaking agents on every shift. Whether you need help setting up a limit, activating self-exclusion, or simply want to talk through concerns about your gaming habits, our team is here — no judgment, just genuine support.
Gambling is a leisure activity enjoyed by millions of players across Indonesia, but for some people it can develop into a compulsive behaviour that causes real harm. The first step toward getting help is recognising the warning signs. Ask yourself the following questions honestly — if you answer "yes" to two or more, we strongly encourage you to use ex606's responsible gaming tools or seek professional support.
Answer the following questions honestly. This checklist is for personal reflection only — your answers are not stored or shared.
Do you spend more money or time gambling than you originally planned?
Have you ever tried to cut back on gambling but found it difficult or impossible?
Do you gamble to escape stress, anxiety, boredom, or personal problems?
Have you borrowed money, sold belongings, or used bill money to fund gambling?
Do you feel restless, irritable, or anxious when you are not gambling?
Has gambling caused conflict with family members, friends, or your employer?
Do you find yourself chasing losses — betting more in an attempt to win back money you have lost?
Have you lied to people close to you about the extent of your gambling?
ex606's responsible gaming team is reachable 24 hours a day, 7 days a week. All enquiries relating to problem gambling are treated with full confidentiality and handled by trained staff.
Indonesian-speaking agents are on every shift. You may communicate in English or Indonesian — whichever you are more comfortable with.
All of the following tools are available free of charge and can be activated instantly from your ex606 account settings or by contacting our support team.
Cap how much IDR you can deposit per day, week, or month. Reductions apply immediately; increases require a 7-day waiting period. Limits can be set across all local bank channels including BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, and OCBC NISP, as well as e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja.
Set a maximum net loss threshold per day, week, or month. When your losses reach this amount within the selected period, further betting is automatically paused until the period resets. This tool works across all game categories — live baccarat, roulette, slots, sportsbook, and more.
Configure a maximum session duration after which you will receive a clear on-screen reminder to take a break. Sessions can be capped at 30 minutes, 1 hour, 2 hours, or a custom value. The system also displays your cumulative play time prominently within the game interface.
Take a structured short break of 24 hours, 48 hours, or 7 days. Your account is suspended for the full duration — no logins, no bets, and no promotional emails. At the end of the period, your account reactivates automatically unless you choose to extend the time-out.
Request a self-exclusion period of 30, 90, or 180 days, or choose a permanent closure. During exclusion, your account is fully locked, all marketing stops, and reactivation requires written consent and a mandatory cooldown review by our responsible gaming team. Permanent exclusions cannot be reversed.
Access a full, exportable history of your deposits, withdrawals, wagers, and net results — broken down by day, week, or month in IDR. Reviewing your actual activity data is one of the most effective ways to stay aware of your real spending patterns and make informed decisions.
Access to ex606 is restricted to individuals who are at least 21 years of age. This age threshold applies to all players across Indonesia — whether in Jakarta, Surabaya, Bandung, Bali, Yogyakarta, Medan, Semarang, or anywhere else. Every new Member must complete KYC identity verification, which includes age confirmation via a valid government-issued photo ID (KTP, Passport, or SIM) before any financial transaction is permitted. Any account suspected of belonging to a minor is immediately suspended pending investigation. If you know of a minor attempting to access ex606, please report it immediately to [email protected].
Parents and guardians: consider using parental control software to prevent access to gambling websites on shared or family devices. ex606 fully supports these efforts.
All responsible gaming tools are accessible in three ways. Choose whichever is most convenient for you — the protection takes effect immediately regardless of the channel you use.
Log in to ex606, navigate to Account → Responsible Gaming, and select the tool you wish to activate. Deposit limits, loss limits, session timers, time-outs, and self-exclusion are all available from this dashboard. Changes to protective limits are applied in real time.
Open the live chat widget inside your account and tell the agent you wish to activate a specific responsible gaming tool. Our trained support agents can apply deposit limits, time-outs, and self-exclusion on your behalf within minutes, 24 hours a day, 7 days a week — in English or Indonesian.
Send an email to [email protected] with "Responsible Gaming Request" in the subject line. Include your registered username and the specific tool you would like to activate. Our responsible gaming team acknowledges requests within 1 hour and implements them within 24 hours of receipt (WIB).
ex606's approach to responsible gaming is built on five core principles that guide every product, policy, and support decision we make.
Every feature we build is evaluated for its potential impact on player welfare. Protective tools are always one click away; they are never hidden behind support tickets or lengthy processes.
ex606 publishes clear, honest information about game odds, house edges, and the mathematical nature of gambling outcomes. We do not use misleading promotional language that implies guaranteed wins or risk-free play.
Our risk monitoring system flags accounts showing behavioural patterns associated with problem gambling — such as rapid loss-chasing or unusually long sessions. Flagged accounts receive a proactive responsible gaming check-in from our team.
Self-exclusions and permanent account closures cannot be undone impulsively. This friction is intentional — it gives you the time and space to step back from an emotional decision and ensures your protection remains in place.
Reaching out for help with gambling is a sign of strength, not weakness. Every member of the ex606 support team is trained to respond to responsible gaming enquiries with empathy, respect, and zero judgment.
Responsible gaming starts with informed choices. Explore ex606's full game library, review our FAQ for common questions, or log in to set up your personal limits today.
21+ Only. Please play responsibly. Gambling can be addictive — only wager what you can afford to lose.